FAQ
Answers to most common questions about platforms, products, and usage.
Most Common Questions
Artdepartment™ is a subscription-based creative studio for CPG brands. We provide strategy, branding, packaging, and content through a structured, systemized workflow powered by modern creative tools and proprietary processes.
Artdepartment™ is built for CPG brands — from startups to scaling companies — that need high-quality creative without the friction of traditional agencies.
Artdepartment™ operates as a modular creative system rather than a traditional agency. You get predictable pricing, nimble turnaround, and a structured workflow instead of custom quotes and delayed timelines.
And we have Artdepartment™ Client Dash app 💻📱✨
You subscribe to a monthly plan that fits your budget and company distribution stage. Then, just request work, track progress, and receive assets through Client Dash.
Anything within our creative scope, including:
- Brand Identity & Systems
- Packaging Design
- Product Renders
- Marketing Content, Collateral, & Assets
If it’s not listed, we have custom project forms to keep momentum going.
Source files are available with extended licenses.
You have full commercial usage rights to all final deliverables created during your subscription. You may use the assets across packaging, marketing, advertising, digital, and retail without restriction.
US Copyright (§ 201-A)
Most requests are completed within a few days, depending on complexity. Larger projects (like full brand systems or packaging programs) follow structured timelines.
Our credit system is built on over two decades of delivering creative work across hundreds of brands. It reflects the most common and essential needs required to grow a CPG business — packaged into structured tiers so you can move quickly without constantly re-scoping or worrying about budget overruns.
Artdepartment™ uses "studio credits" as a simple way to track work across our ecosystem.
- Standard credits are 1:1 exchange rate with USD ($1 = 1 credit of studio value)
- Subscription credits are 1:1.15 exchange rate with USD ($1 = ~1.15 bonus credit of studio value)
More creative output (equivalent range: 15 - 20%) for your investment. Membership rewards commitment with increased capacity, not reduced value.
You can purchase additional capacity with USD or upgrade your plan the next billing cycle.
Yes. You can change your plan at any time. Changes will apply to your next billing cycle.
Yes. You can continue using all final approved assets created during your subscription. You just won’t be able to request new work or expand on existing files without an active plan or extended license.
Yes. We use some assisted tools to enhance speed, exploration, and efficiency. All final outputs are reviewed and refined by experienced creative professionals.
The human touch, automated.
You can submit unlimited requests. Work is completed based on your active queue and available credits.
Create an account, choose a plan, and start submitting your first request through Client Dash
If you have additional questions, contact us at hi@artdepartment.app or through your dashboard.